Legal guidance, dispute resolution, and rights protection for workers.

Strengthening Workers’ Access to Justice

Submit Complaint
Why It Matters

Why WRC Introduced
Paralegal Services

Workers often face complex procedures, long delays, and limited guidance when seeking justice. WRC introduced Paralegal Services to make support more accessible, practical, and worker-centred — from the first complaint to the final outcome.

⚖️ Access to justice 🧾 C-Form support 🤝 Case follow-up 📣 Rights awareness
⚠️

Challenges Workers Face

 
Complex labour court procedures
 
Administrative barriers and confusing processes
 
Lack of legal representation
 
Lengthy case processes
✅

WRC Paralegal Services

1
Improve workers’ access to justice
2
Provide primary legal guidance
3
Assist in preparing and submitting complaints (C-Forms)
4
Follow up cases and coordinate support
5
Raise awareness about workers’ rights
6
Strengthen workers’ voices throughout the justice process
 
🎯
Our Purpose
To ensure every worker has guidance, support, and confidence when pursuing justice and protecting their rights.
 
WRC Paralegal Services supporting workers
👥
What Paralegals Do
Provide primary guidance, support C-Form submission, coordinate follow-ups, and stand beside workers throughout the justice process.
Paralegal development training session
 
Building legal awareness, leadership, and practical support skills for paralegals.
Capacity Building Initiative

Paralegal Development
Training

WRC's Paralegal Development Training is designed to equip participants with the legal understanding, practical skills, and confidence needed to support workers in their pursuit of justice.

Through a structured learning process, paralegals are prepared to guide complaint procedures, assist in dispute resolution, strengthen rights awareness, and respond effectively in real workplace situations.

4
Core Modules
100+
Paralegals Trained
BD
Nationwide
⚖️

Why This Training Matters

Many workers face complex labour procedures, limited legal guidance, and barriers to accessing justice. This training helps build a strong network of paralegals who can provide informed, practical, and worker-centred support at the community level.

What We Cover

Training Focus Areas

Combining legal knowledge, rights awareness, and practical field skills so paralegals can support workers with clarity, empathy, and confidence.

📘

Labour Law & Rights

Understanding labour law, workers' rights, and legal protections relevant to workplace disputes.

🤝

Dispute Resolution

Developing practical skills to assist workers in resolving workplace disputes and complaint processes.

🛡️

Human Rights & Protection

Covering human rights, fundamental rights, gender, GBV, and sexual harassment awareness.

🎯

Leadership & Communication

Building confidence in communication, coordination, and leadership for field-level paralegal work.

 
 
Our Commitment

From Training to Real Support

This training is not only about learning concepts. It is about preparing paralegals to stand beside workers with practical guidance, empathy, and confidence.

By strengthening their legal awareness, communication skills, and field readiness, WRC is helping build a stronger and more responsive support system for workers across Bangladesh.

Growth & Milestones

The Journey of Paralegals

WRC’s paralegal initiative is a continuous journey of training, practice, and leadership development. Through refresher sessions, workshops, digital training, and practical exposure, paralegals grow into confident community-based justice supporters.

 
OCT 2024

Crisis Leadership Training

The journey included crisis leadership training to strengthen decision-making, coordination, and communication during difficult workplace and community situations. This helped paralegals respond more confidently in times of uncertainty.

🛡️
 
 
🔄
DEC 2024

Refresher Training

Refresher sessions were organized to reinforce previously learned knowledge and sharpen practical skills in labour law, workers’ rights, leadership, and dispute resolution. This stage ensured continuity and strengthened confidence in field-level support.

FEB 2025

Training Module Development Workshop

WRC and partners held a workshop to identify skill gaps, understand field realities, and finalize topics for a stronger paralegal training module. This milestone laid the foundation for more relevant and effective capacity-building.

📋
 
 
🎓
FEB–MAY 2025

Paralegal Development Training (New Batch)

A new batch of paralegals completed a two-phase development training covering rights, labour law, gender issues, workplace environment, communication, leadership, documentation, and essential paralegal skills.

MAR & JUL 2025

IT Proficiency Training

Digital training strengthened paralegals’ IT competencies, including online complaint submission, data handling, internet use, cloud documents, and safe digital practices. This made their support work faster, more organized, and better suited to modern reporting needs.

💻
 
 
🌟
ONGOING

From Learning to Real Support

This journey is not only about training events. It reflects how paralegals continue to grow into trusted supporters for workers by combining legal awareness, leadership, digital readiness, and practical field experience.

 
 
🚀
Continuous Learning

A Journey Built on Continuous Learning

From leadership and refresher training to digital skills and practical legal exposure, each milestone helps strengthen paralegals’ ability to stand beside workers with greater confidence, competence, and commitment.

Measurable Impact

Impact of Paralegal Services

WRC’s paralegal services are creating meaningful change by helping workers navigate legal processes, seek remedies, and strengthen their access to justice. The results reflect both practical support and the growing trust workers place in community-based paralegals.

 
 
👥
26+
Federations
🏭
1,390,000+
Workers Represented
📋
6,018+
Complaints Handled
📅
8+
Years of Impact
Overall Results

Dispute Resolution & Paralegal Impact

Delivering justice, reinstatement, compensation, and legal support to thousands of workers across Bangladesh

 
📂
6,018

Labour Complaints Handled

Total complaints received and processed through paralegal and legal support channels.

 
✅
2,966

Cases Resolved

49% resolution rate through mediation, legal assistance, and follow-up support.

 
👥
18,408

Workers Benefited

50.2% women beneficiaries across all dispute resolution and legal support services.

 
🏛️
485

Referred to Authorities

Cases referred to government authorities for further legal action and resolution.

 
🎯
3,505

Workers Reached

Workers received legal guidance, complaint support, and help in accessing justice services.

 
💼
47

Workers Reinstated

Successfully reinstated to their positions through paralegal support and follow-up.

 
🤝
106

Workers Compensated

Workers received compensation through legal support, documentation, and case assistance.

 
৳
37,24,409

BDT Total Compensation

Total compensation disbursed for workers through paralegal and legal support efforts.

 
⚖️
78

Labour Court Cases Filed

Filed with panel lawyer support for formal legal proceedings.

 
 
💡
Beyond the Numbers

More Than Numbers

Behind every number is a worker who received guidance, regained confidence, or moved one step closer to justice. These outcomes reflect the practical value of trained paralegals working alongside workers at the community level.

WRC’s paralegal services continue to strengthen workplace justice, equality, and rights protection by turning legal knowledge into real support and meaningful results.